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Due to the current COVID-19 situation deliveries may take longer than normal, click here for the latest update.
Due to the current COVID-19 situation deliveries may take longer than normal, click here for the latest update.

Delivery

COVID-19 Update

We are working hard with our delivery partners to minimise customer impact wherever possible. However, due to government restrictions and controls in place to reduce the spread of coronavirus, along with increased demand on the delivery network, you may experience a delay of up to 7 days longer than expected. 

We appreciate your patience and continued support in these difficult times and would ask if you please bear this in mind before contacting Customer Services.

Delivery Information

FREE UK Delivery on all orders over £40 within the UK Mainland, Northern Ireland, Highlands & Scottish Offshore Islands. Only £4.50 on orders under £40. 

Order before 2pm and we will aim to despatch your order the same day, Monday to Friday. Please allow 1 to 2 working days for delivery. At exceptionally busy times, for example at Christmas, we will work hard to dispatch your order as soon as we can.

We do not process orders over the weekend or during Public Holidays, so if you place your order after 2pm on Friday, throughout the weekend or during a Public Holiday, we will send it to you on Monday or whenever business re-opens. 

UK Mainland, Northern Ireland, Highlands & Scottish Offshore Islands Delivery
Orders over £40 - FREE

Orders under £40 - £4.50

UK Channel Islands and Isle of Man Delivery
All orders - £15.95

Orders are sent using DPD, DHL and Royal Mail; we occasionally use other couriers for logistical reasons. Please allow 1 to 2 working days. Non-UK mainland and remote areas may take a little longer.


European Delivery
All orders - £15.95

Orders are sent using DPD and Royal Mail; we occasionally use other couriers for logistical reasons. Delivery times may vary – please allow up to 7 working days depending on your region. We ship to the following countries:

Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden.

Click here to find out more about changes to VAT / import taxes.

Norway, Switzerland & Greece (mainland) Delivery
All orders - £24.95

Click here to find out more about changes to VAT / import taxes.

If your country is not covered by these shipping options, please contact us to get a quote.

Undeliverable Parcels

If a carrier returns an undeliverable package to us, we will issue a full refund (including delivery charges) unless the address provided is incorrect or the recipient has refused delivery in which case only the cost of the goods will be refunded.

We cannot re-dispatch orders that carriers return to us as undeliverable. If you still want to purchase items that were undeliverable, please place a new order on our website.

Collection from Wood Workers Workshop
If you prefer to collect your order from us at Wood Workers Workshop (Monday - Friday 09:00-4:30) please contact us.

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