Update We are working hard with our delivery partners to minimise customer impact wherever possible. However, due to government restrictions and controls in place to reduce the spread of coronavirus, along with increased demand on the delivery network, you may experience a delay of up to 7 days longer than expected. We appreciate your patience and continued support in these difficult times and would ask if you please bear this in mind before contacting Customer Services.
UK Mainland, Northern Ireland, Highlands & Scottish Offshore Islands Delivery
- Orders over £45 - FREE
- Orders under £45 - £4.50
Order before 2pm and we will aim to despatch your order the same day, Monday to Friday. At exceptionally busy times, for example at Christmas, we will work hard to dispatch your order as soon as we can.
We do not process orders over the weekend or during Public Holidays, so if you place your order after 2pm on Friday, throughout the weekend or during a Public Holiday, we will send it to you on Monday or whenever business re-opens.
Orders are sent using DPD, DHL and Royal Mail, we occasionally use other couriers for logistical reasons. Please allow 1 to 2 working days. Remote areas may take a little longer.
We ship worldwide to over 200 countries, pay a guaranteed price at the checkout including duty and tax, with no hidden costs. Delivery costs will be calculated at the checkout.
International Pre Orders
If your order consists of a mix of pre-ordered and in stock items, your order will be dispatched in one shipment and this includes next day orders. Any next day orders with pre-ordered items will be dispatched once the stock has been delivered to our warehouse.
If a carrier returns an undeliverable package to us, we will issue a full refund (including delivery charges) unless the address provided is incorrect or the recipient has refused delivery in which case only the cost of the goods will be refunded. We cannot re-dispatch orders that carriers return to us as undeliverable. If you still want to purchase items that were undeliverable, please place a new order on our website.
If you prefer to collect your order from us at Wood Workers Workshop (Monday - Friday 09:00-4:30) please contact us.